IT Help Desk Agent
4015 Aspen Grove Drive Franklin, TN 37067 US | Work from home flexibility TELECOMMUTE
Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for a Help Desk Agent to fulfill an immediate vacancy.
This individual will be responsible for:
· Laptop deployment
· Ticketing through ServiceNow
· Communicating with executives
· Performing laptop imaging & setup related tasks while providing helpdesk support as needed
· Obtaining and conveying clear information for windows troubleshooting
· Supporting special projects as assigned
We are actively speaking with applicants that have a minimum of:
· One (1) plus years of hands-on help desk experience.
· Minimum of one (1) year of experience in a call center environment.
· Strong customer service mentality.
· Interpersonal skills, communicating with executives.
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at www.rezultgroup.com.