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IT Support / Help Desk
11110 Westlake Dr Charlotte, North Carolina 28273 US
Job Description
Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for a IT Support / Help Desk to fulfill an immediate vacancy.
This individual will be responsible for:
- User set-up and terminations
- User account management across multiple platforms (Active Directory, iOS, Android, Office 365, Microsoft Intune, etc.)
- Manage IT accessory equipment inventory and distribution
- Device setup and assignment including phones, computers and printers
- Daily helpdesk support - tickets, pc repairs, printers, cellphones, servers, networks, etc.
- Monitor and manage systems Barracuda, Verizon, Intune, Office 365, Active Directory, Exchange Server, Printer Server, File Servers, Avigilon Camera and Gate System, Palo Alto Firewall and VPN, Sentinal One AV, Sage and Smarttruck)
- Support IT Manager with efficiency improvements
- On call for after hours IT needs and support if needed
- Maintain high level of standards for service desk
We are actively speaking with applicants that have a minimum of:
- Strong computer skills, communication skills, attention to detail, thoroughness, organization, analytical skills, PC proficiency.
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at www.rezultgroup.com.
