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Inside Sales Tech Support - General, Little Rock, AR
7600 Hardin Drive Little Rock, AR 72117 US
Job Description
Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for an Inside Sales Tech Support - General to fulfill an immediate full-time vacancy.
Day to Day:
·        Technical support and troubleshooting with customers and product vendors focused on general industrial products such as valves, gauges, pumps, filters, sensors, etc.
·        Process customer quotes, orders, and answer questions surrounding item pricing, order status and revisions, shipment tracking.
·        Communicate with internal employees regarding order revisions and other related items.
·        Accurately process purchase orders to various vendors to satisfy customer order requirements
·        Comfortably use various computer, email, and phone applications, such as Microsoft Teams, and our ERP Infor, and Tour de Force CRM.
·        Working in a fast-paced distributor environment, displaying high levels of punctuality, dependability, and attention to detail.
Requirements:
·        3 years of previous experience in sales or technical support in an industrial distribution or industrial manufacturing environment
·        Ideally strong knowledge in industrial manual and automated valve products like process gauges, industrial thermometers, limit switches, meters, level instruments, safety sensors, and controls, or valves, pumps, filters.
·        Attention to detail and proficiency in working with numbers (prices, part numbers, account numbers, etc.)
·        Proficiency with MS Office tools
·        A technical bachelor’s degree preferred, or equivalent relevant education or experience
·        Experience with Infor Distribution SXe and Tour de Force CRM is a plus
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at www.rezultgroup.com.
