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Technical Product Manager
1500 Concord Terr. Sunrise, FL 33355 US | Fully Remote TELECOMMUTE
Job Description
Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for an Technical Product Manager to fulfill an immediate vacancy.
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The Technical Product Manager will be responsible for the development of the ServiceNow platform with focus on meeting priorities of business stakeholders on time & with intuitive usability. The individual will act as the ServiceNow subject matter expert to the team & manage robust and scalable systems and overseeing deployment of large-scale projects across the organization. Additionally, this individual will influence, and establish best engineering practices through solid technical design decisions, processes, and tools.
This individual will also be responsible for:
• Understanding business priorities for ServiceNow applications from Product Owner and assess level of effort & convey deadlines for priorities to Product Owner (aka Relationship Manager).
• Guiding the Technology & QA team’s work via clear solution/ Tech design and keeping progress on projects and enhancements on time.
• Managing a software engineering team that builds, designs, implements, and maintains front-ends and back-ends for ServiceNow applications such as ITSM, ITBM, ITOM, ITAM & HRSD.
• Demonstrating the ability to understand how ServiceNow ITSM & ITOM apply to high-efficiency Service Desk teams.
• Conducting, and providing oversight on resolution of Incidents and Requests related to ServiceNow.
• Documenting release notes toward the end of each deployment & share with stakeholder audience under Product Owner’s guidance.
We are actively speaking with applicants that have a minimum of:
• 3+ years of sound technical experience in building/ enhancing ServiceNow ITSM, ITBM, ITOM & HRSD.
• 3+ years of quantitative and qualitative experience in Business Intelligence, Data Science.
• 3+ years of people management experience managing product managers, program manager, project managers, engineers, or similar job families.
• Proficient SQL Knowledge to pull data independently.
• Knowledge of cloud server concepts.
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at http://www.rezultgroup.com/.
